TERMS & CONDITIONS
Last updated: October 2026These Terms & Conditions govern your use of the Citilink Technology website at www.citilinktechnology.com.au.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, you should not use this website.
1. About Citilink Technology
Citilink Technology provides managed IT support, cyber security, Microsoft 365, cloud, network, infrastructure, backup, recovery and technology consulting services to Australian businesses.
The information available on this website is provided for general information about Citilink Technology and its services.
2. Website Information
We take reasonable care to ensure the information published on this website is accurate, current and useful. However, technology, software, security threats, product availability, vendor requirements and industry practices can change quickly.
Content on this website is therefore provided as general information only and should not be relied upon as technical, cyber security, legal, financial or other professional advice for your particular circumstances.
Before acting on information contained on this website, you should obtain advice appropriate to your business, technology environment and requirements.
3. IT Services
Descriptions of services on this website are general in nature and do not constitute a binding offer, quotation or service commitment.
The specific scope, pricing, deliverables, responsibilities, service levels and other conditions applying to work performed by Citilink Technology will be set out in the relevant quotation, proposal, service agreement, statement of work or other written agreement provided to the client.
Where there is any inconsistency between these website Terms & Conditions and a separate written service agreement entered into with Citilink Technology, the terms of that service agreement will apply to the relevant services.
4. No Guarantee Of Technology Outcomes
While Citilink Technology works to provide reliable, secure and appropriate technology solutions, no IT environment, cyber security control, backup platform, cloud service or technology system can be guaranteed to operate without interruption or eliminate all risk.
Technology services may be affected by circumstances outside Citilink Technology’s reasonable control, including third-party platforms, internet services, telecommunications providers, software vendors, hardware failure, cyber incidents, user actions and other external events.
Nothing on this website constitutes a guarantee that a particular service, technology or security measure will prevent all failures, outages, data loss, cyber attacks or other incidents.
5. Third-Party Products And Services
Citilink Technology may refer to or recommend third-party technology products, platforms or services, including software, cloud services, hardware and vendor solutions.
Third-party products and services are subject to the provider’s own terms, availability, pricing, security practices and privacy policies.
Unless expressly agreed otherwise in writing, Citilink Technology is not responsible for changes made by third-party providers to their products, services, pricing, functionality, availability or terms.
6. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, branding, logos, layouts, images and other materials, is owned by or licensed to Citilink Technology and is protected by applicable intellectual property laws.
You may view and use the website for legitimate personal or business information purposes.
You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use website content without prior written permission, except where permitted by law.
7. Acceptable Use
You must not use this website:
for any unlawful, fraudulent or malicious purpose
to interfere with the operation, security or availability of the website
to attempt to gain unauthorised access to the website, its systems or associated infrastructure
to introduce malicious code, malware or other harmful technology
to scrape, copy or extract website content in a manner that infringes intellectual property rights or disrupts the website
in any way that may damage Citilink Technology, its systems, clients or reputation.
8. Website Availability
We may update, modify, suspend or remove any part of this website at any time.
We do not guarantee that the website will always be available, error-free or uninterrupted.
Where practical, we will take reasonable steps to maintain the website and correct identified issues.
9. Third-Party Links
This website may contain links to third-party websites or services.
These links are provided for convenience or additional information only. Citilink Technology does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
Accessing any third-party website is at your own discretion and subject to that provider’s terms.
10. Limitation Of Liability
To the maximum extent permitted by law, Citilink Technology is not liable for loss or damage arising solely from your reliance on general information contained on this website or from your use of, or inability to access, this website.
Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
Australian consumer guarantees cannot simply be removed through business terms and conditions.
11. Privacy
Any personal information collected through this website is handled in accordance with our Privacy Policy and applicable privacy laws.
Please refer to our Privacy Policy for further information about how we collect, use, store and disclose personal information.
12. Changes To These Terms
We may update these Terms & Conditions from time to time to reflect changes to the website, our business practices or applicable requirements.
The most current version will be published on this website with the date it was last updated.
13. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
By using this website, you submit to the jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from them.
14. Contact
If you have any questions about these Terms & Conditions, please contact:
Citilink Technology
Website: www.citilinktechnology.com.au